![]() ![]() No support anymore for the 4890 - probably because the driver was unbelievably bad. The All-In_One is about the only thing that works fairly well. I also have an HP Scanjet 4890 scanner and an HP 4315 All-In-One. There hardware is great but their software/firmware, design and attitude, not to mention support, are beyond terrible I feel. Although I only used the correct HP ink, It is NOT HP's priviledge to dictate what ink I use in MY printer. ![]() One article on the web indicated that using another ink could cause this error FOREVER. That being the case, HP has real gall disallowing me the use of my printer. My warranty long ago expired and that is fine. I did note when printing documents, before the printer stopped working, that they had a slightly faded or weak look compared to my Lexmark printer. I have new HP 02 cartridges and have never used any other ink. Maybe the ink dried in the heads but I don't know because HP hasn't given me the ability, with this error stopping all prints, to try to print. ![]() I just did not use it for about 18 months. I really like the photo print capabilities of this printer. I know the firmware problem should clear but I haven't found the solution. I wish I had the procedure or program to clear the "Ink System Error." I had a chat session with HP and they suggested buying a new printer. 398940_Gmd's Response to Reaction's Review ![]()
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